That’s a horror history!
Technically, we have a 75 Client Access License (CAL) limit in a Microsoft Windows Small Business Server 2003 R2 (Part Number T75-01355). It comes with a 5 CALs in box.
So, we purchased additional CALs described as Microsoft Windows Server CAL 2008 sngl Open No Level User CAL.
We can perfectly add 2 packets of 5 CAL’s, but when we try to add the third packet of 5 CAL’s we get the following error:
“The specified license code cannot be added because it will exceed the
15 client limit for Windows Server 2003 for Small Business Server”
The client now has 15 licenses in total, but has still the remain CAL’s that
need to be added.
Note, I repeat, “we have a Windows Small Business Server 2003 R2. Technically, it’s a 75 Client Access License (CAL)”. The error message is about a Windows Server 2003 for Small Business Server.
The Microsoft support says that all this problem is because we cannot dowgrade from Microsoft Windows Server CAL 2008 to a Microsoft Windows Server CAL 2003 for SBS.
Not a surprise when after buy Microsoft Windows Small Business Server Premium CAL Ste 2008 Single Open 20 No Level User CAL (packed of 20 CALs SKU 6VA-02189) and Microsoft Windows Small Business Server Premium CAL Ste 2008 Single Open 5 No Level User CAL (packed of 5 CALs SKU 6VA-01644) we got the same error message:
“The specified license code cannot be added because it will exceed the
15 client limit for Windows Server 2003 for Small Business Server”
We called Microsoft Support and they asked us if we have a support contract. “No, we don’t” was the answer. So, they said if we pay a support they will fix it!
If it were not tragic, it would be comic!
I will tell the rest of the story in the next post. Stay tune!
PIPECUTS 